Privacy & Cookie Policy

This website is run by School for Dogs Ltd, trading as The School of Canine Science ("we", "us"). Our registered address is 1 Kings Elm, Norton, Gloucestershire, GL2 9LZ. We are responsible for the personal data collected through caninescience.co.uk. If you have any questions about this policy or your data, email info@caninescience.co.uk.

We only collect what you give us or what your browser sends when you use the site:

• Your name, email address and, if you choose to give it, your mobile number, when you sign up for our newsletter, free webinars, events, waiting lists, the Black Friday list or the prize wheel.
• The details you provide in course bookings and scholarship applications.
• Payment details for bookings, which are handled by Stripe. We never see or store your full card number.
• With your permission, information about how you use the site and respond to our adverts, collected by cookies (see below).

• To deliver what you asked for: course access, bookings, webinars, prizes and the emails that go with them.
• To send you marketing emails, and texts if you ticked the box for them. Every email has an unsubscribe link, and you can ask us to stop at any time.
• To understand how the site is used and improve it.
• To measure our adverts and show them to people likely to be interested, as described below.

We rely on your consent for marketing and cookies, on contract for bookings and purchases, and on our legitimate interest in running and improving our business for everything else.

We never sell your data. We use these services to run the school, and they process data on our behalf:

• Mailchimp: our email list and automated emails.
• Stripe: payments.
• Our website hosting and database provider: storing sign-ups, bookings and applications securely.
• Meta (Facebook and Instagram) and Google: advertising and measurement, as set out below.

Some of these providers are based outside the UK. Where that happens, data is protected by the safeguards UK law requires.

Visitors in the UK, the European Economic Area and Switzerland are asked first, and nothing below is used until they agree. You can turn each one on or off at any time.

• Analytics (Google Analytics): counts visits and shows which pages are used and how people found us.
• Advertising (Meta Pixel and Google Ads): tells Meta and Google which pages you visited and whether you signed up after seeing one of our adverts. This lets us measure our adverts and show them to people who have visited the site. If you accept advertising cookies and then sign up for something, your email and name are sent to Meta in scrambled (hashed) form, so it can match the sign-up to an advert.

We may also upload our customer and subscriber email lists to Meta in hashed form, so our adverts can reach existing customers or people similar to them. Meta uses the lists only for matching and deletes them afterwards. If you don't want this, email us and we'll leave you out.

The site also uses a small amount of storage that is strictly necessary for it to work (for example remembering your cookie choice or keeping your prize-wheel game). These can't be switched off.

We keep sign-up details until you unsubscribe or ask us to delete them, and booking and payment records for as long as the law requires for tax and accounting. Cookie choices are remembered in your browser until you change them or clear your browser's data.

You can ask to see the data we hold about you, correct it, delete it, or object to how we use it. You can also withdraw consent at any time, through Cookie settings for cookies or by emailing us for anything else. Email info@caninescience.co.uk and we'll respond within one month.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.